Privacy Policy

Privacy Policy Cruiserverse Ventures Private Limited (hereinafter referred to as "Cruiserverse", "we", "our" or "us") is committed to the protection and responsible handling of your personal data. We understand that your privacy is paramount, and we strive to ensure that your experience with our digital properties and services is both secure and transparent. This Privacy Policy outlines how Cruiserverse collects, processes, and uses your data across our mobile applications, including but not limited to the Cafe Cruisers and Cruisers Pilot apps, as well as the services offered through our official website, such as event registration, media production requests, and community interactions. 1) Data Collection and Storage Cruiserverse, along with its subsidiaries and authorised partners, may collect and store personal information such as your full name, contact number, email address, postal address, date of birth, profile photograph, and location data. This information is obtained through various interactions with our platforms, including registration on the Cafe Cruisers or Cruisers Pilot apps, event sign-ups, service requests, and inquiries submitted via our website. This personal information is stored securely on our servers and is used solely for the purpose of enhancing your user experience and enabling efficient service delivery. We do not collect any personal data unless voluntarily submitted by you, nor do we engage in unauthorised data profiling or unsolicited communications. 2) Data Transmission Within Cruiserverse Ecosystem To ensure consistency and continuity in the services we offer, your personal data may be transmitted between different entities within the Cruiserverse ecosystem, including our operational divisions and authorised vendors. These entities include, but are not limited to, our sub-brands such as Cafe Cruisers (motorcycle community and rides), Cruiserverse Pulse (events and marketing), and Cruiserverse Studio (media production). Data may also be shared with our carefully vetted third-party service providers solely for operational purposes, such as hotel or bike rental partners, training facilitators, logistics teams, and media collaborators. All such data exchanges are conducted under strict confidentiality agreements and for the sole purpose of fulfilling your requests or improving service delivery. 3) Use of Collected Data The data collected through our mobile applications and website may be used for various purposes, including: Facilitating bookings, registrations, or participation in events, tours, or training workshops Managing and updating your user profiles within our apps Sending service-related notifications, reminders, and confirmations Providing emergency assistance (e.g., through designated contacts in the app) Delivering customised content, offers, and updates tailored to your preferences Conducting internal analytics to improve platform performance and user engagement We may combine data collected across different platforms for a unified customer profile to serve you better. However, no personal data will be forwarded or used beyond the aforementioned purposes unless explicitly permitted by you or required by law. 4) Use of Mobile Device Permissions Our mobile applications may request access to certain features of your mobile device, such as: Camera and Photos: To allow you to upload profile pictures or document your journeys. Contacts: To enable our safety features, allowing emergency outreach during distress. Calendar: To create ride schedules, service reminders, and event alerts. These permissions are sought explicitly, and you may choose to allow or deny them based on your preferences. Denying access may affect the functionality of certain features but will not impede the core functionality of the app. 5) Cookies and Website Data Usage When you visit our website, general information such as the type of web browser used, operating system, and domain name of your Internet Service Provider may be automatically collected. We also use cookies and similar technologies to improve user experience, analyze usage patterns, and deliver relevant content. You may control cookie usage through your browser settings. No personally identifiable information is collected through cookies unless you choose to submit such information via forms or interactive features. All collected web data is anonymized and aggregated for performance and analytics reporting. 6) Event and Media Service Data In addition to mobile app-based interactions, Cruiserverse offers event registration and media service requests through our website. If you choose to register for an event or contact us for a media collaboration, we may collect additional information such as project details, availability, and special requests. This data is used only for coordinating and executing the requested services and may be shared with internal teams or selected third-party collaborators bound by confidentiality agreements. Your data is never used for unsolicited marketing or shared without your consent. 7) Data Security Measures Cruiserverse implements industry-standard technical and organizational safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include: Encrypted data storage and transmission Secure access controls Regular data integrity audits and compliance reviews We continuously update our security protocols to stay aligned with evolving threats and data protection norms. 8) Data Retention and Deletion Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected or as mandated by applicable law. Upon request, we will delete or anonymize your data, provided it is not required for legal or compliance-related reasons. You may contact us to request deletion or correction of your data at any time using the contact details provided at the end of this policy. 9) Data Protection Commitment We are committed to complying with all applicable data protection laws and best practices in India. Beyond legal compliance, we aim to foster trust through ethical data handling practices and transparent communication. 10) Anonymous Browsing and Device Information You may visit our website or use certain features of our apps without identifying yourself. In such cases, we may collect anonymized device-specific information such as device model, OS version, screen resolution, and browsing behavior. This is used strictly for analytics and performance improvements and is not linked to any individual identity. 11) Consent and Control By using our apps or website, you consent to the collection and use of your data as outlined in this Privacy Policy. You have the right to: Access your data Correct any inaccuracies Revoke consent for non-essential processing Request deletion of your data You can exercise these rights by contacting us directly. 12) Updates to This Policy Cruiserverse may revise this Privacy Policy periodically to reflect changes in law, technology, or business practices. Updated versions will be posted on our website and mobile apps. We recommend that users review this policy periodically to stay informed. 13) Contact Information For questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact: Cruiserverse Ventures Pvt. Ltd., Address: 170/4 NSR ROAD, SAIBABA COLONY, K K PUDUR, Kuppakonanpudur, Coimbatore North, Coimbatore, Tamil Nadu - 641038 Email: info@cruiserverse.in Phone: +919080319953 Website: www.cruiserverse.in Operating hours: Monday to Saturday, 9:00 AM to 5:00 PM